ZumoBet Terms and Conditions

Last Updated: 28.05.2025

1. Introduction

1.1. These Terms and Conditions (“T&Cs”) govern your access to and use of the ZumoBet website, located at zumobet.gb.net (“the Website”).

1.2. By registering an account or using any services on the Website, you confirm that you have read, understood, and agree to be bound by these T&Cs, our Privacy Policy, Responsible Gambling Policy, and any other related documents.

1.3. If you do not accept these T&Cs in full, please do not use the Website or its services.

2. Definitions

  • Player/User/You: Any person who registers or uses the Website.
  • Account: Your personal profile registered on the Website.
  • Games: All gambling products available on the Website including casino, live casino, sports betting, and other offerings.
  • Operator: ZumoBet Ltd, the company licensed and regulated to operate the Website.
  • Bonus: Any promotional offer including free bets, bonus funds, free spins, or other incentives.

3. Eligibility

3.1. You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction (whichever is higher), to use the Website.

3.2. It is your responsibility to ensure that gambling online is legal where you reside.

3.3. Employees of ZumoBet Ltd, its affiliates, licensees, and their immediate family members are prohibited from registering or participating in any games or promotions.

4. Account Registration and Security

4.1. Each player may only hold one Account. Multiple accounts, or shared accounts from the same household, device, or IP address, are strictly prohibited.

4.2. You must provide accurate, complete, and up-to-date information during registration, including your full name, date of birth, address, email, and payment details.

4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4.4. ZumoBet may require you to verify your identity at any time by providing official documents such as a government-issued ID, proof of address, or payment confirmation.

4.5. Accounts with false, misleading, or incomplete information may be suspended or closed, and any winnings may be forfeited.

5. Deposits and Payments

5.1. Deposits must be made using payment methods registered in your name.

5.2. Minimum and maximum deposit limits apply and are detailed in the Banking section of the Website.

5.3. ZumoBet does not charge fees for deposits, but your payment provider may impose charges.

5.4. ZumoBet does not provide credit or loan services.

5.5. Suspicious or irregular deposit activity may result in account suspension or closure.

6. Withdrawals

6.1. Withdrawals will be processed to the payment method originally used for deposits, where possible.

6.2. Withdrawal limits apply and are outlined in the Banking section.

6.3. Verification documents may be required prior to withdrawal processing to comply with UK Gambling Commission regulations and anti-money laundering laws.

6.4. While we aim to process withdrawals promptly, we are not responsible for delays caused by third-party payment providers.

6.5. To withdraw your full balance and close your Account, please contact Customer Support.

7. Inactive and Dormant Accounts

7.1. Accounts with no login or transactional activity for 12 consecutive months will be classified as dormant.

7.2. Dormant accounts may incur a monthly maintenance fee, which will be deducted from your balance after prior notification.

7.3. Accounts with a zero balance may be closed after a period of dormancy.

7.4. You may reactivate a dormant account at any time by contacting Customer Support and verifying your identity.

8. Responsible Gambling

8.1. ZumoBet is committed to promoting responsible gambling and provides tools such as deposit limits, loss limits, session time limits, and self-exclusion options.

8.2. If you feel you may have a gambling problem, we encourage you to use these tools or contact our support team for assistance.

8.3. For further help and advice, please visit the BeGambleAware website.

9. Prohibited Conduct

9.1. You agree not to engage in any fraudulent, collusive, or illegal activities, including but not limited to:

  • Money laundering or financing terrorism;
  • Using bots, automated software, or other devices to gain an unfair advantage;
  • Manipulating or cheating in any game;
  • Opening multiple accounts;
  • Using VPNs or proxies to bypass geographical or regulatory restrictions;
  • Sharing your Account or allowing others to play on your behalf.

9.2. ZumoBet reserves the right to suspend, restrict, or close accounts and withhold winnings if such conduct is suspected.

10. Bonuses and Promotions

10.1. All bonuses and promotional offers are subject to specific terms and wagering requirements, detailed on the Promotions page.

10.2. Abuse of bonuses, including opening multiple accounts or collusion, is strictly prohibited and may lead to bonus cancellation and forfeiture of winnings.

10.3. Bonuses may have expiry dates and restrictions on eligible games.

10.4. ZumoBet reserves the right to amend or withdraw promotions at any time.

11. Game Fairness and Integrity

11.1. All games on the Website are provided by certified software suppliers and use Random Number Generators (RNGs) to ensure fairness and randomness.

11.2. ZumoBet reserves the right to void bets or winnings resulting from technical errors, software malfunctions, or breaches of these T&Cs.

12. Limitation of Liability

12.1. ZumoBet is not liable for any losses or damages arising from your use of the Website, including but not limited to system outages, delays, or errors.

12.2. You participate in all gambling activities at your own risk. Our maximum liability is limited to the amount of your last deposit.

12.3. We are not responsible for the content or security of external websites linked from our Website.

13. Data Protection and Privacy

13.1. Your personal data is collected, stored, and processed in accordance with our Privacy Policy and applicable UK data protection laws.

13.2. We implement industry-standard security measures to safeguard your information.

13.3. For more information, please review our Privacy Policy available on the Website.

14. Intellectual Property

14.1. All content, trademarks, logos, and materials on the Website are the property of ZumoBet Ltd or its licensors.

14.2. You may not copy, reproduce, distribute, or modify any part of the Website without prior written consent.

15. Complaints and Dispute Resolution

15.1. If you have a complaint, please contact our Customer Support team in the first instance.

15.2. We are committed to resolving disputes fairly and promptly.

15.3. If you remain unsatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

15.4. All dispute-related communications must be submitted in writing.

16. Changes to These Terms

16.1. ZumoBet reserves the right to amend these T&Cs at any time.

16.2. We will notify you of significant changes by email or via a prominent notice on the Website.

16.3. Continued use of the Website after changes constitutes acceptance of the updated Terms.

16.4. It is your responsibility to review these T&Cs regularly.

17. Contact Information

For questions, assistance, or to exercise your rights under these Terms, please contact us:

By registering and using ZumoBet, you confirm that you have read, understood, and agree to these Terms and Conditions.

For more information on safe gambling practices and regulations, please visit the UK Gambling Commission.